Privacy Policy

Introduction

Cleo+ ("we," "us," or "our") operates the website www.itscleoplus.com and related SMS messaging services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our SMS messaging program.

Information We Collect

We may collect the following types of information:

• Phone Number: When you opt in to our SMS program by texting our designated number, we collect your mobile phone number.
• Name: If you choose to share your name when submitting a metanoia moment.
• User Submissions: Content you voluntarily submit through our platform, including your personal stories and moments of transformation.
• Device Information: Basic device and browser information collected automatically when you visit our website.

How We Use Your Information

We use the information we collect to:

• Send you SMS messages related to the CLEO+ Metanoia campaign
• Share updates about CLEO+ music, events, and experiences
• Display anonymized user submissions on our website
• Respond to your inquiries and provide customer support
• Improve our website and services

SMS Messaging Program

By texting "START" to our designated number, you consent to receive recurring automated marketing and informational text messages from CLEO+.

• Message Frequency: Message frequency varies; typically 1-5 messages per week.
• Message & Data Rates: Standard message and data rates may apply.
• Opt-Out: Reply STOP at any time to unsubscribe from SMS messages.
• Help: Reply HELP for assistance.
• Carriers: Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of any purchase. Your phone number will not be shared with third parties for their marketing purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and SMS services (such as Twilio for messaging).
• Legal Requirements: When required by law or to protect our rights and safety.
• User Submissions: Anonymized metanoia moments may be displayed publicly on our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Opt out of SMS messages at any time by replying STOP
• Request access to your personal information
• Request deletion of your personal information
• Request that we correct inaccurate information

To exercise these rights, contact us at itscleoplus@gmail.com.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at itscleoplus@gmail.com.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: